Terms & Conditions
Website use
These terms govern your use of the signalserve.co.uk website, operated bySignalServe Facilities LTD (company number 17339723), registered in England and Wales.
By using this website, you agree to these terms. If you do not agree, please do not use this website. We may update these terms from time to time; continued use of the website constitutes acceptance of any updates.
Enquiries are not confirmed service agreements
Submitting a facilities support enquiry through this website does not constitute a confirmed service agreement, booking or commitment from either party.
All facilities support scope, service categories, access requirements, responsibilities, reporting expectations, specialist requirements, supplier arrangements, safety responsibilities and support terms are agreed directly between the parties before any service commences.
Service availability
The submission of an enquiry through this website does not guarantee that facilities support will be provided, or that any particular service category will be available for your site. Service availability depends on enquiry scope, site requirements and direct discussion.
What is not included
Unless confirmed directly in writing, SignalServe Facilities LTD does not claim or guarantee:
- 24/7 helpdesk cover or emergency response services
- Regulated engineering work, electrical certification or gas work
- Security services or security licensing
- Waste carrier services or waste licensing
- Specialist cleaning, deep hygiene or sanitation certification
- Compliance management or building safety regulatory responsibility
- Insurance cover for any specific service outcome
- Response-time guarantees or service level agreements
- National coverage or guaranteed service availability in any area
- Facilities management accreditation or professional certification
- Specific service outcomes or performance standards
Sensitive information in form submissions
You must not submit alarm codes, keysafe codes, access credentials, private tenant data, confidential building documents, payment details or sensitive operational information through any forms on this website.
Detailed site security or access information should be communicated directly and securely through agreed communication channels, not through website forms.
Website content
The content of this website is provided for general information purposes only. It is not legal, compliance, building safety, engineering, security, waste management, facilities management or professional advice. You should seek appropriate professional advice for your specific requirements.
Whilst we make reasonable efforts to keep the website content accurate and up to date, we make no representations or warranties about the completeness, accuracy or suitability of the information on this website.
Intellectual property
The content, design, branding, text, images, graphics and other materials on this website are the intellectual property of SignalServe Facilities LTD or used under licence, unless otherwise stated. You may not reproduce, distribute, modify or use any content from this website without prior written permission.
Limitation of liability
To the fullest extent permitted by law, SignalServe Facilities LTD excludes all liability for any loss or damage arising from the use of this website or reliance on its content. This includes, but is not limited to, direct, indirect, incidental or consequential loss.
This limitation does not apply where liability cannot be excluded by law, including for death or personal injury caused by negligence.
Links to external websites
This website may contain links to external websites. We do not endorse or accept responsibility for the content of linked websites. Accessing external websites is at your own risk.
Governing law
These terms are governed by the laws of England and Wales. Any disputes arising from these terms or use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
SignalServe Facilities LTD
Company number: 17339723
24, Hartley Road, Croydon, CR0 2PG, United Kingdom
Email: [email protected]